Slaask and the General Data Protection Regulation (GDPR)
The General Data Protection Regulation (EU) 2016/679 is a new European regulation concerning data protection and privacy, which will come into force on May 25, 2018. It will be applicable for every entity collecting data of European citizens. Furthermore, it aims to harmonize and strengthen EU legislation pertaining to the storage, processing, and flow of personal data.
If you are one of our customers, you are considered to be the data controller, whereas we, at Slaask, function as the data processor of your customers’ data. Considering GDPR’s principle of accountability, both the data processor and controller will be entirely responsible for the protection of these individuals’ personal data.
Bearing this reason in mind, we want you to know that we have always paid close attention to data protection, and GDPR seems to be inherently a part of our continuous approach towards ensuring information security. We, at Slaask, believe that every individual has the right to have full control over his/her personal data. In this regard, we welcome the GDPR not as a constraint but rather as an opportunity for businesses to strengthen their customers’ trust in them.
You will find a list of developments provided below, which we have been working on during the past nine months; they are related to the different aspects of the said regulation.
What steps did we take towards GDPR?
|Terms of Service||From Thursday, May 24, 2018 our new Terms of Service will be effective, in accordance with the GDPR, to ensure better transparency and understandability with respect to our users and service.|
|Subscription Agreement||We have created a new Subscription Agreement. This document includes your rights and duties as a subscriber of our service.|
|Data Processing Agreement (DPA)||We drafted a freely accessible Data Processing Agreement that details the terms of contract to which our providers agree, when conducting business with Slaask. You will also find the list of our service providers, which are all GDPR compliant.|
|EU Data Protection||Considering the several changes being implemented along with GDPR, we have compiled all of your Frequently Asked Questions (F.A.Q.) about Slaask data processing and its readiness towards GDPR in a single EU Data Protection page.|
Specific Email Address
|To optimize our response time, we have created a specific email address to which you can send all your queries about GDPR. This email address is .|
|Data Protection Officer (DPO)||We appointed Alexis Lewalle as the DPO of Slaask. With a degree in Business Law, he is currently the most suited individual to assume this role in our organization. Please feel free to contact our DPO and our legal team via this dedicated email address: .|
|Qualys Web Application Vulnerability Scan||Multiple times a year, through companies like Qualys, we assess the potential risks of our data processing system, take action accordingly, and process your data by maintaining control over any potential risk or threat.|
New GDPR category in our Help Center
|We have created a new category in our Help Center, entirely dedicated to the GDPR. If you still have a question after reading this page, it is very likely that you will find your answer by typing your query in this search bar!|
What’s up next for Slaask and data protection?
|Approval with the Irish Data Protection Commissioner (DPC)||We have applied for the EU approval process with the Irish Data Protection Commissioner. Our request is currently being processed.|
|Continuous improvement||We are constantly assessing and reviewing our terms of service to ensure a high degree of data protection and privacy. That is the reason we are fully open to any kind of question, comment, or query 24/7 via live chat or email at privacy (at) slaask (dot) com.|
|Slaask’s motto in regard to the GDPR||We at Slaask, the customer service app for all Slack users, welcome the GDPR not as a constraint but as an opportunity to strengthen your trust in us.|