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You can integrate any inbox / ticketing system you want with Slaask by using this “Default” integration.

Inboxes or ticketing systems work when your live chat is offline.

After integrating any inbox / ticketing system you want with Slaask, all offline messages from leads/customers received through Slaask live chat will automatically be delivered to this inbox / ticketing system.

In addition, the messages will automatically be categorized under the right topic. On the inbox / ticketing system side, not only can you define different type of tickets, but you can also define different priorities per ticket.