You can integrate any inbox / ticketing system you want with Slaask by using this “Default” integration.
Inboxes or ticketing systems work when your live chat is offline.
After integrating any inbox / ticketing system you want with Slaask, all offline messages from leads/customers received through Slaask live chat will automatically be delivered to this inbox / ticketing system.
In addition, the messages will automatically be categorized under the right topic. On the inbox / ticketing system side, not only can you define different type of tickets, but you can also define different priorities per ticket.