Pricing

Our plans have been designed to grow alongside you. All of our plans include unlimited team members, unlimited domains, and unlimited concurrent chats. We love unlimited things.

Starter

$ 16.94

Per month. Billed annually.

(Or $19.94 billed monthly)

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Growth

$ 49.94

Per month. Billed annually.

(Or $59.94 billed monthly)

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Premium

$ 124.94

Per month. Billed annually.

(Or $149.94 billed monthly)

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The Starter plan is a great entry point for using Slaask.

Starter includes
all of these great features:

  • Unlimited team members, unique visitors per day, domains, concurrent chats and unlimited Slaask commands.
  • Full customization of your widget (via our interface or via CSS) and of your company calendar.
  • Automatic chat dispatching (e.g., to your Sales, or Tech teams). Up to 2 sub-teams.
  • You can observe in real time the visitors, users, and clients who interact with your website.
  • Elemental analytics.
  • A service-level agreement.
  • Up to 1 widget, 1 trigger, 1 pre-chat question, 1 canned response and 1 survey.
  • Support via our live chat.
  • Slaask’s branding.
  • Up to 60 conversations per month.

For Slack teams seeking to establish Slaask as the hub for all of their external communication.

Growth includes
everything in Starter and:

  • Your visitors are automatically identified: geolocation, current page, language, local time, operating system, web browser, IP address, last known referrer and number of page views. Plus, you can add any other custom data you’d like.
  • Automatic chat dispatching (e.g., to your Sales, Tech, or Product teams). Up to 5 sub-teams.
  • Up to 5 widgets.
  • Up to 5 triggers, 5 pre-chat questions, 5 canned responses and 5 surveys (including Net Promoter Score) per widget.
  • Full Analytics, including strategic Key Performance Indicators (KPI).
  • You can: observe in real time the visitors, users, and clients who interact with your website + push up to 5 messages per day per widget.
  • Automated team member presence management system.
  • Slaask’s branding is minimized. Your branding is emphasized.
  • 24/5 worldwide priority support with 180-second response time via our live chat and 14 business day resolution time.
  • Up to 300 conversations per month.

For Slack businesses in need of a white label customer service app with guaranteed up-time and high priority user support.

Premium includes
everything in Growth and:

  • Unlimited widgets, triggers, pre-chat questions, canned responses, surveys and push messages.
  • Automatic chat dispatching (e.g., to your Sales, Tech, or Product teams). Unlimited number of sub-teams.
  • Full white-labelling. Slaask’s branding is completely removed. Only your branding appears.
  • A service-level agreement with 99.99% up-time guaranteed!
  • 24/5 worldwide priority support with 180-second response time via our live chat and 3 business day resolution time.
  • Show the real you! We can provide you with avatars (similar to our own) created from individual photos of your team members. This is a great way to humanize, professionalize, and standardize your company’s image through Slaask (+$24 per avatar).
  • Up to 1500 conversations per month.

 


What are the 3 core values at Slaask?

the slaask bot playing electric guitar

1. Slack integration

Slaask is a customer service app with full integration into Slackβ€”the place where (chances are) your company already spends most of its time.

2. Easy setup, easy use

We’ve put so much attention on simplicity that anyone familiar with Slack will feel immediately at ease on Slaask.

3. Real time

The Slack+Slaask combo is very powerful as you can bring all of your team members (and clients!) together via REAL-TIME communication.


Top questions about pricing

Do you offer a free trial version?

Yes! Before committing to a plan, you can take Slaask for a spin thanks to our free 14-day trial!

Even better: we’re flexible about trial lengths! πŸ™‚

If there’s a particular reason you’d like to have more time to explore and test out the widget, we totally get it! πŸ™‚

Do you offer an Enterprise plan for large needs / teams?

Yes! Please reach out to us and we’ll connect you with a member of our enterprise sales team.

Do you have any integrations available?

We offer many different types of integrations for analytics, helpdesk, and CRM, such as Salesforce Sales Cloud, Hubspot CRM, Pipedrive and others.

Many of these integrations are available in our Enterprise plan.

Please contact us if you would like to connect Slaask to any third-party service of your choice.

Are these just the costs for Slaask?

Slaask works with any Slack plan (free as well as paid plans).

In other words:

If you’re using the Slack free plan + Slaask, this Slaask pricing includes Slack and so your total cost will be exactly as defined above.

If you’re using a Slack paid plan + Slaask, this Slaask pricing does not include Slack. Your total cost will be the price of your Slack paid plan per active user + Slaask’s fixed price as defined above.

Do you offer a live demo session of your tool?

Yes! Upon request πŸ™‚ Don’t hesitate to reach out to us to receive a demo from one of our amazing team members! πŸ™‚

Can you assist me in customizing my Slaask widget so that it truly harmonizes with my site?

The answer is yes! If you would like to ensure that your Slaask live chat widget is in harmony with your site’s layout, look, and feel, security policy and if you don’t have the time or resources to take care of it yourself, then we would suggest opting for our Customization Service Package.

Please reach out to us if you are interested in this package and would like more information about it. We love taking every opportunity to assist our users! πŸ™‚

So then, your prices are per team member/agent?

Nope! Our plans are for unlimited team members! πŸ™‚ Slaask plans are flat-fee plans that you can use with all of your team members included.

What do you mean by “widget”?

A Slaask widget is a dedicated Slaask live chat interface that you can fully configure and customize on your website(s). Generally, you only need one widget per unique domain name/website belonging to your company.