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Learning more about your visitors: a great way to generate more leads

First thing you must know when you want to generate leads: All your leads are different and don’t have the same potential; precisely why it is highly essential to know who you’re talking to.

A better understanding of your visitors or leads will enable you to build a stronger strategy to convince them to become your customers.

By default, using Slaask enables you to know where your visitors are coming from, their language, time zone, IP address, number of pages they have browsed, and when they are going from one page to another on your site.

To enhance your team abilities, use the specific code snippet that we provide (including the feature ‘identify’) that allows Slaask to automatically identify all your users (email address, first name, etc.), giving you the ability to know right away who you are chatting with.

All of it gives your team valuable details to adapt your speech to your lead.

With Slaask, you can also include your customer data in a “dynamic way” in your conversations. For example, you can call them by their first name saying ‘Hi Jessica!’ It’s an effective way to save your team precious time, while being super friendly with your customers.

Slaask enables you to see where your leads navigate through your website, for you to better meet their needs and provide them with proper assistance. With such feature enabled, your lead’s path (displayed as a string of URLs) will appear throughout any Slack conversation you have with a particular lead.

This way you can send them appropriate messages at the right time, when they’re browsing your blog, documentation, pricing page, etc.

Knowing them and knowing what they are doing when you’re chatting with them is a great option to convince them to become your customers.

Try Slaask now!


About the author
Alexis Lewalle

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