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Differentiating Slaask versus Smallchat

Comparison of how conversations are routed:

Slaask: When one of your leads/customers sends a message for the very first time using your Slaask widget on your website, Slaask opens a new Slack channel for you and invites you (and/or some of your collaborators, depending on configuration) to join this new channel.


Smallchat adds a channel in Slack where all conversations are included. You have to find the new conversation in the channel and click on it in order to open a thread to chat with your leads and customers.

What we have that Smallchat doesn’t:

Check out our features and learn more here

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