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Posts in "Instant Communication"

Power up Your Live Response with Co-Browsing

The development of new technology brings new benefits as well as new challenges to businesses. The best example for this paradox is the Internet. By becoming faster and stronger, the Internet now allows high quality real-time communication with each other, no matter which part of the world you are in. This situation has also given […]

Blog

7 years ago

The Power of Chatbots in Delivering the Best Customer Support

Customer service excellence is vital in maintaining the good image of your business. Why? Because customers usually share their experiences with your business with other potential customers. According to Esteban Kolsky the CEO of ThinkJar, 13% of customers tell 15 or more others about their bad experience. Furthermore, 72% of customers share their positive experience […]

Blog

7 years ago

Secrets to Standing out with Live Response in an over Saturated Market

Today’s market is highly competitive with different businesses emerging daily in your industry. This calls for smart moves in order to stand out from the crowd. As a matter of fact, the whole process of looking for customers, winning and keeping them in the long term proves to be challenging, as they are more influential today […]

Instant Communication

8 years ago

4 Reasons To Use Automatic Chat Dispatching

Being proactive about your leads and customers’ needs To make sure the inquiries are correctly routed to the appropriate team members, you can create groups of team members. This way, you can choose which team members on your team will be notified when you receive a new inquiry through your website. On the other end, […]

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And If Live Chat Didn’t Exist? 10 Situations You Don’t Want to Find Yourself In

SaaStock, a 2-day event in Dublin

Slaask is now a member of the American Chamber of Commerce’s (AmCham) NextGen program.

The Pros and Cons of Live Customer Chat

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