Lead generation is almost an obsession for small businesses, especially online businesses. The reason is not far-fetched: lead generation is the one way to attract and get customers.

It is highly possible that your business is hooked on lead generation, too. Getting customers is a priority for you. However, you must know that the process of lead generation and conversion does not peak at attracting customers alone.

Three things are vital to acquiring a quality customer base. One, collection of your qualified leads information. Two, communication with your leads, and three, nurturing your leads to become loyal customers.

To achieve this, you need a lead generation software for consumer relationship management.

Here are the different applications of a lead generation software like Slaask.

Qualify Leads

The dawn of online businesses following the emergence of the internet, has made qualifying leads a crucial exercise for lead generation and conversion for small businesses.

How do you know that a lead is a prospect and a potential customer? Qualifying leads help you sift through the thousands of leads to select the one(s) that will eventually patronize your business.

A lead generation software like Slaask assists you to qualify leads through social media communications, data collection and analysis.

Communication with Your Customers

Perhaps, this is the most unique feature of a lead generation software like Slaask. Communication with your prospects is one of the most rewarding exercises for lead generation.

A lead generation software (which can include a chatbot) can be integrated with your social media handles, allowing you to communicate seamlessly and instantaneously with your leads across multiple platforms.

Slaask does this well. And with Slaask, communication with prospects through Slack is even more rewarding.

Customer Relationship Management (CRM) for Small Business

Customer relationship management is the new kid on the block when it comes to technologies and strategies for customer interaction and service. With a CRM designed for small businesses, your company can interact with prospects, analyze the chat history. You can also use the result to improve customer service.

The benefits of this technology are limitless. And it is one of the exceptional features of Slaask. Using CRM for your business will turbocharge your customer attraction and retention strategy. This will in turn lead to an increased and more qualified customer base.

To Generate Quality Leads, Go the Software Way

The process of generating leads for small businesses has never been easier and more effective, especially with a lead generation tool like Slaask. It puts you at the driving seat of customers’ attraction and retention, allowing you to grow your business to unimaginable heights.

Also, be sure to give Slaask a try today.

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